Q: Is Hera Fitness really New Zealand owned? A: We sure are! Hera is both owned AND designed right here in Taupo, New Zealand by a husband and wife team.
Q: Where do Heras products come from? A: Hera is owned and designed here in NZ and manufactured with a team we work closely with in Southern China. We then proof check, tag, store, package and post from our headquarters. As part of our designing we draw up, measure, choose our fabrics, logo placements, stitching, colours etc and go back and forth with altered and revised samples until we are happy with our final product.
Q: What is the best way to care for my Hera leggings? A: When washing your leggings always have them inside out, it is best to hand wash with a gentle to mild laundry powder to keep their elasticity, however they are fine in a gentle cycle in the washing machine, use a wash bag to avoid getting caught on and pulled amongst other items in the wash. Line dry only. Do not put in the dryer as this can weaken the compression. As with most fabrics to avoid piling take care on rough surfaces. The more you care for your apparel the longer you will get out of it.
Q: Do you actually have all of the website items here in NZ ready to send? A: Every single item that is stated as 'In stock' on our website is in our Hera warehouse in Taupo, if you are local to our headquarters you will receive your order delivered by us within 24 hours, otherwise if you are in a different region it is passed on to our couriers Pass the Parcel within 24 hours of your order being placed, delivery is then 3-5 working days (public holidays and rural may take an additional couple of days). Please always ensure you have entered your email address with your order details to be sent tracking information.
Q: What sizes do you cater to? A: Currently most of our ranges are sizes xxs/6-xxxl/20. As our brand grows we will be able to cater to a wider variety of shapes and sizes. Our leggings are stretchy so if you go between two sizes, please go the small size. Our leggings come in both 'Short Girl' and 'Tall Girl', however a taller woman could also choose the short option for a 7/8th length!
Q: What fabrics are the products made of? A: Fabrics vary depending on the item of apparel. These listed in the product descriptions on our website along with up close images of the fabric itself.
Q: Do you offer any payment plan options? A: Yes! We offer both Laybuy and Afterpay.